After registering or being invited, the user reports not receiving the confirmation email.

Possible Causes:
- Email might have gone to the spam/junk folder.
- Email delivery is delayed due to network issues.
- Incorrect email address provided during registration.

Resolution:
1. User can check their spam/junk folder.
2. Verify that the email address provided is correct.
3. If the issue persists, the Admin will resend the invitation email.

User reports that alerts are not being received in the app.

Possible Causes:
- Alerts are disabled in the app settings.

Resolution:
1. User needs to check the Settings in the app to confirm that alerts are enabled.
2. If the issue persists, instruct the user to contact Customer Support for further assistance.