This guide provides clear instructions for resending an invitation email if a user did not receive it after account creation.
Step 1: Access the Users Tab
Log in to the TerraWise app as an admin and navigate to the Users tab.
Step 2: Select the User and Resend Invite
Click on the user who needs the invitation resent. On the User Info screen, click the Resend Invite button.
Step 3: Email Confirmation
An invitation email will be sent to the user's email address. The user should follow the link in the email to confirm their account.
Step 4: Set Password
After opening the confirmation link, the user will be prompted to enter the temporary password (provided in the email) and set a new password. Click Save Password to continue.
Step 5: Complete Onboarding
Once the password is set, the account will be activated. The user can now log in with their credentials.